Disclaimer
Please read carefully
The CareNine programme offers coordinated support and education. It does not provide medical treatment or emergency services. The statements below outline key limitations you should be aware of before using the platform.
Not a substitute for medical care
CareNine complements, but does not replace, consultations with qualified medical professionals. Always seek the advice of your doctor or other licensed health provider regarding a medical condition or before making changes to treatment plans.
Emergency situations
If you believe you are experiencing a medical emergency, contact your doctor, hospital, or local emergency services immediately. CareNine case managers will support you with follow-up coordination after the emergency has been addressed.
Information accuracy
We strive to ensure that all information, content, and recommendations shared through CareNine are accurate and up to date. However, Alinea Healthcare makes no representations or warranties regarding completeness or applicability to individual circumstances.
Third-party services
CareNine may reference or connect you to external service providers, including hospitals, diagnostics, or wellness partners. These providers operate independently and are responsible for their own services, pricing, and quality.
Programme updates
Alinea Healthcare may update programme features, call templates, or policies from time to time. Significant changes impacting members will be communicated through the platform or via your employer.